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Terms of Service

Last updated: November 14, 2025

Maciej Górski, sole proprietor
Tax ID (NIP): 8952247433, Business Registry (REGON): 523214590
Email: kontakt@voucherownia.pl
hereinafter referred to as the "Service Provider"

§ 1. General Provisions

1.1. These Terms of Service govern the use of the VoucherStack platform and the terms under which the Service Provider provides its services.

1.2. Commencement of use of the Platform constitutes acceptance of these Terms of Service in their entirety. In the event of non-acceptance of any provision herein, use of the Platform is not permitted.

§ 2. Scope of Services

2.1. The Service Provider provides services consisting of making available an internet platform enabling the sale of vouchers in electronic form.

2.2. The Platform is intended exclusively for commercial use in a B2B (business-to-business) model. Use of the Platform is permitted solely for entities conducting business activities within the meaning of applicable laws.

2.3. For services rendered, the Service Provider charges a commission of 3.9% net on the full value of each transaction concluded via the Platform.

2.4. The applicable VAT or equivalent sales tax shall be added to the commission amount. For users conducting business activities in the territory of Poland, VAT at the rate of 23% shall be added to the commission. The final gross commission amount may vary depending on the User's tax jurisdiction.

2.5. The User consents to automatic collection of commission from each transaction concluded via the Platform. Commission is automatically deducted before settlement of funds due to the User.

2.6. VAT invoices for services rendered shall be issued based on tax and business information provided by the User during the account registration process in the Stripe payment system.

2.7. The Service Provider reserves the right to change the commission rate, the scope of Platform functionality, and to suspend or discontinue services at any time, without obligation to provide justification.

§ 3. User Obligations

3.1. The User bears sole responsibility for:

  • content published via the Platform and its compliance with applicable law;
  • performance of obligations to third parties arising from vouchers sold;
  • accuracy of tax settlements related to business activities;
  • maintaining confidentiality of account access credentials and promptly notifying the Service Provider of any unauthorized disclosure thereof.

3.2. The User undertakes to refrain from actions that may disrupt the functioning of the Platform, violate the rights of third parties, or be contrary to applicable law.

§ 4. Disclaimer of Warranties

4.1. THE PLATFORM IS PROVIDED IN ITS CURRENT STATE (AS IS), WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED.

4.2. The Service Provider does not guarantee uninterrupted operation of the Platform, absence of technical errors, or suitability of the Platform for any particular purpose of the User.

§ 5. Exclusion and Limitation of Liability

5.1. THE SERVICE PROVIDER EXCLUDES LIABILITY FOR ANY AND ALL DAMAGES, INCLUDING ACTUAL DAMAGES, LOST PROFITS, LOSS OF DATA, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, REGARDLESS OF THE LEGAL BASIS OF THE CLAIM.

5.2. To the extent that mandatory provisions of law do not permit exclusion of the Service Provider's liability, such liability shall be limited to the amount of 100 PLN or the equivalent of commission paid by the User in the preceding 6 months before the event causing damage - whichever amount is greater.

§ 6. User's Indemnification Obligation

6.1. The User undertakes to immediately indemnify the Service Provider against all third-party claims and to remedy all damages, including coverage of court costs and legal representation, arising from:

  • the User's breach of these Terms of Service;
  • the User's violation of third-party rights, including intellectual property rights;
  • the User's actions or omissions in connection with use of the Platform.

§ 7. Termination

7.1. The User has the right to discontinue use of the Platform at any time by deleting their Account.

7.2. THE SERVICE PROVIDER HAS THE RIGHT TO SUSPEND ACCESS TO THE PLATFORM OR DELETE THE USER'S ACCOUNT AT ANY TIME, WITHOUT STATING REASONS AND WITHOUT PRIOR NOTICE, in particular in case of the User's breach of these Terms of Service or when the Service Provider deems such action justified.

7.3. Termination does not eliminate the obligation to settle transactions concluded prior to termination.

§ 8. Intellectual Property Rights

8.1. All intellectual property rights to the Platform, including copyrights, trademarks, know-how, and databases, constitute the exclusive property of the Service Provider.

8.2. Use of the Platform does not result in transfer to the User of any intellectual property rights.

§ 9. Amendment of Terms

9.1. The Service Provider reserves the right to unilaterally amend the provisions of these Terms of Service at any time.

9.2. Amended Terms of Service shall enter into force upon publication on the Platform's website. Continued use of the Platform after publication of amendments constitutes acceptance of the amended provisions.

§ 10. Payments

10.1. All fees paid to the Service Provider are non-refundable.

10.2. Payment processing is carried out through the external payment service provider Stripe. The Service Provider does not process or store the User's payment data.

§ 11. Personal Data Protection

11.1. The principles of personal data processing are set forth in a separate document - the Privacy Policy, which constitutes an integral part of these Terms of Service.

§ 12. Final Provisions

12.1. These Terms of Service are governed by Polish law.

12.2. The court with jurisdiction to resolve disputes arising from these Terms of Service shall be the court with territorial jurisdiction over the Service Provider's registered office.

12.3. In the event that any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall retain full legal force.

12.4. These Terms of Service enter into force on December 3, 2025.